---
description: Learn more about Avaya UCaaS pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Avaya UCaaS Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Avaya UCaaS](/software/1174/crm-central) > [Avaya UCaaS Alternatives](https://www.capterra.ca/alternatives/1174/crm-central)

# Alternatives to Avaya UCaaS

Canonical: https://www.capterra.ca/alternatives/1174/crm-central

> Explore the top alternatives to Avaya UCaaS. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **3CX** — 4.4/5 (465 reviews) — 3CX is an all in one call center solution for calls \& chats. Includes advanced call queues, reporting, recording, and CRM integration
   - [View profile](https://www.capterra.ca/software/158704/3cx)
   - [Compare vs Avaya UCaaS](https://www.capterra.ca/compare/1174/158704/crm-central/vs/3cx)
2. **DialedIn CCaaS** — 4.8/5 (314 reviews) — DialedIn call center software automates and optimizes operations with seamless integration and flexible pricing for every business.
   - [View profile](https://www.capterra.ca/software/29589/callcenternow)
   - [Compare vs Avaya UCaaS](https://www.capterra.ca/compare/1174/29589/crm-central/vs/callcenternow)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning call center and help desk software, now UP TO 75% OFF. Easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.ca/software/102188/liveagent)
   - [Compare vs Avaya UCaaS](https://www.capterra.ca/compare/1174/102188/crm-central/vs/liveagent)
4. **Ringover** — 4.7/5 (858 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.ca/software/169627/ringover)
   - [Compare vs Avaya UCaaS](https://www.capterra.ca/compare/1174/169627/crm-central/vs/ringover)
5. **Convoso** — 4.5/5 (386 reviews) — Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today.
   - [View profile](https://www.capterra.ca/software/76768/cloud-predictive-dialer)
   - [Compare vs Avaya UCaaS](https://www.capterra.ca/compare/1174/76768/crm-central/vs/cloud-predictive-dialer)
6. **Nextiva** — 4.6/5 (914 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
   - [View profile](https://www.capterra.ca/software/175788/nextiva)
   - [Compare vs Avaya UCaaS](https://www.capterra.ca/compare/1174/175788/crm-central/vs/nextiva)
7. **Readymode** — 4.6/5 (136 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.ca/software/136728/readymode)
   - [Compare vs Avaya UCaaS](https://www.capterra.ca/compare/1174/136728/crm-central/vs/readymode)
8. **CallHippo** — 4.4/5 (675 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.ca/software/159578/callhippo)
   - [Compare vs Avaya UCaaS](https://www.capterra.ca/compare/1174/159578/crm-central/vs/callhippo)
9. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk offers a fully integrated call center built right into its support platform.
   - [View profile](https://www.capterra.ca/software/164283/zendesk)
   - [Compare vs Avaya UCaaS](https://www.capterra.ca/compare/1174/164283/crm-central/vs/zendesk)
10. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy.
    - [View profile](https://www.capterra.ca/software/110588/calabrio-one-suite)
    - [Compare vs Avaya UCaaS](https://www.capterra.ca/compare/1174/110588/crm-central/vs/calabrio-one-suite)
11. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
    - [View profile](https://www.capterra.ca/software/21409/genesys-cloud)
    - [Compare vs Avaya UCaaS](https://www.capterra.ca/compare/1174/21409/crm-central/vs/genesys-cloud)
12. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.ca/software/134775/incontact-call-center-software)
    - [Compare vs Avaya UCaaS](https://www.capterra.ca/compare/1174/134775/crm-central/vs/incontact-call-center-software)
13. **Dialshree** — 4.7/5 (74 reviews) — Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries.
    - [View profile](https://www.capterra.ca/software/144944/dialshree)
    - [Compare vs Avaya UCaaS](https://www.capterra.ca/compare/1174/144944/crm-central/vs/dialshree)
14. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is the world’s leading call center and CRM software. More than 15 million companies use our platform every day.
    - [View profile](https://www.capterra.ca/software/113540/bitrix24)
    - [Compare vs Avaya UCaaS](https://www.capterra.ca/compare/1174/113540/crm-central/vs/bitrix24)
15. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.
    - [View profile](https://www.capterra.ca/software/145004/nextiva-call-center)
    - [Compare vs Avaya UCaaS](https://www.capterra.ca/compare/1174/145004/crm-central/vs/nextiva-call-center)

## Related Categories

- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)
- [Customer Satisfaction Software](https://www.capterra.ca/directory/30541/customer-satisfaction/software)
- [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software)
- [Auto Dialer Software](https://www.capterra.ca/directory/30999/auto-dialer/software)
- [Contact Center Software](https://www.capterra.ca/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/1174/crm-central)
- [View Product Profile](https://www.capterra.ca/software/1174/crm-central)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1174/crm-central> |
| de-AT | <https://www.capterra.at/alternatives/1174/crm-central> |
| de-CH | <https://www.capterra.ch/alternatives/1174/crm-central> |
| en | <https://www.capterra.com/p/1174/CRM-Central/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1174/crm-central> |
| en-AU | <https://www.capterra.com.au/alternatives/1174/crm-central> |
| en-CA | <https://www.capterra.ca/alternatives/1174/crm-central> |
| en-GB | <https://www.capterra.co.uk/alternatives/1174/crm-central> |
| en-IE | <https://www.capterra.ie/alternatives/1174/crm-central> |
| en-IL | <https://www.capterra.co.il/alternatives/1174/crm-central> |
| en-IN | <https://www.capterra.in/alternatives/1174/crm-central> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1174/crm-central> |
| en-SG | <https://www.capterra.com.sg/alternatives/1174/crm-central> |
| en-ZA | <https://www.capterra.co.za/alternatives/1174/crm-central> |
| es | <https://www.capterra.es/alternatives/1174/crm-central> |
| es-AR | <https://www.capterra.com.ar/alternatives/1174/crm-central> |
| es-CL | <https://www.capterra.cl/alternatives/1174/crm-central> |
| es-CO | <https://www.capterra.co/alternatives/1174/crm-central> |
| es-CR | <https://www.capterra.co.cr/alternatives/1174/crm-central> |
| es-DO | <https://www.capterra.do/alternatives/1174/crm-central> |
| es-EC | <https://www.capterra.ec/alternatives/1174/crm-central> |
| es-MX | <https://www.capterra.mx/alternatives/1174/crm-central> |
| es-PA | <https://www.capterra.com.pa/alternatives/1174/crm-central> |
| es-PE | <https://www.capterra.pe/alternatives/1174/crm-central> |
| fr | <https://www.capterra.fr/alternatives/1174/crm-central> |
| fr-BE | <https://fr.capterra.be/alternatives/1174/crm-central> |
| fr-CA | <https://fr.capterra.ca/alternatives/1174/crm-central> |
| fr-LU | <https://www.capterra.lu/alternatives/1174/crm-central> |
| it | <https://www.capterra.it/alternatives/1174/crm-central> |
| nl | <https://www.capterra.nl/alternatives/1174/crm-central> |
| nl-BE | <https://www.capterra.be/alternatives/1174/crm-central> |
| pt | <https://www.capterra.com.br/alternatives/1174/crm-central> |
| pt-PT | <https://www.capterra.pt/alternatives/1174/crm-central> |

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