---
description: Learn more about SmarterTrack pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmarterTrack Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [SmarterTrack](/software/116529/smartertrack) > [SmarterTrack Alternatives](https://www.capterra.ca/alternatives/116529/smartertrack)

# Alternatives to SmarterTrack

Canonical: https://www.capterra.ca/alternatives/116529/smartertrack

> Explore the top alternatives to SmarterTrack. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
   - [View profile](https://www.capterra.ca/software/169505/zoho-desk)
   - [Compare vs SmarterTrack](https://www.capterra.ca/compare/116529/169505/smartertrack/vs/zoho-desk)
2. **SysAid** — 4.5/5 (523 reviews) — AI that gets IT work done, not just answers questions. SysAid resolves incidents, fulfills requests, and acts on its own.
   - [View profile](https://www.capterra.ca/software/107225/sysaid)
   - [Compare vs SmarterTrack](https://www.capterra.ca/compare/107225/116529/sysaid/vs/smartertrack)
3. **Freshdesk** — 4.5/5 (3487 reviews) — Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer.
   - [View profile](https://www.capterra.ca/software/124981/freshdesk)
   - [Compare vs SmarterTrack](https://www.capterra.ca/compare/116529/124981/smartertrack/vs/freshdesk)
4. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.ca/software/164283/zendesk)
   - [Compare vs SmarterTrack](https://www.capterra.ca/compare/116529/164283/smartertrack/vs/zendesk)
5. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.ca/software/202528/milvus)
   - [Compare vs SmarterTrack](https://www.capterra.ca/compare/116529/202528/smartertrack/vs/milvus)
6. **Freshservice** — 4.6/5 (803 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.ca/software/132997/freshservice)
   - [Compare vs SmarterTrack](https://www.capterra.ca/compare/116529/132997/smartertrack/vs/freshservice)
7. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
   - [View profile](https://www.capterra.ca/software/102188/liveagent)
   - [Compare vs SmarterTrack](https://www.capterra.ca/compare/102188/116529/liveagent/vs/smartertrack)
8. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.ca/software/62194/livechat)
   - [Compare vs SmarterTrack](https://www.capterra.ca/compare/62194/116529/livechat/vs/smartertrack)
9. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
   - [View profile](https://www.capterra.ca/software/86962/bomgar)
   - [Compare vs SmarterTrack](https://www.capterra.ca/compare/86962/116529/bomgar/vs/smartertrack)
10. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.ca/software/138769/jira-service-management)
    - [Compare vs SmarterTrack](https://www.capterra.ca/compare/116529/138769/smartertrack/vs/jira-service-management)
11. **Raiseaticket** — 4.7/5 (48 reviews) — The cloud-based free helpdesk solution that's powerful, insightful and easy to use - free to keep, with no trial period and no expiry.
    - [View profile](https://www.capterra.ca/software/182383/raiseaticket)
    - [Compare vs SmarterTrack](https://www.capterra.ca/compare/116529/182383/smartertrack/vs/raiseaticket)
12. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote support software for IT teams and MSPs: remote access, RMM, help desk and AI threat detection in one tool, mobile included.
    - [View profile](https://www.capterra.ca/software/177094/supremo-remote-desktop)
    - [Compare vs SmarterTrack](https://www.capterra.ca/compare/116529/177094/smartertrack/vs/supremo-remote-desktop)
13. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.ca/software/144040/tidio-chat)
    - [Compare vs SmarterTrack](https://www.capterra.ca/compare/116529/144040/smartertrack/vs/tidio-chat)
14. **ServiceNow** — 4.5/5 (361 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
    - [View profile](https://www.capterra.ca/software/152871/servicenow)
    - [Compare vs SmarterTrack](https://www.capterra.ca/compare/116529/152871/smartertrack/vs/servicenow)
15. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
    - [View profile](https://www.capterra.ca/software/185973/helpdesk)
    - [Compare vs SmarterTrack](https://www.capterra.ca/compare/116529/185973/smartertrack/vs/helpdesk)

## Related Categories

- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/116529/smartertrack)
- [View Product Profile](https://www.capterra.ca/software/116529/smartertrack)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/116529/smartertrack> |
| de-AT | <https://www.capterra.at/alternatives/116529/smartertrack> |
| de-CH | <https://www.capterra.ch/alternatives/116529/smartertrack> |
| en | <https://www.capterra.com/p/116529/SmarterTrack/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/116529/smartertrack> |
| en-AU | <https://www.capterra.com.au/alternatives/116529/smartertrack> |
| en-CA | <https://www.capterra.ca/alternatives/116529/smartertrack> |
| en-GB | <https://www.capterra.co.uk/alternatives/116529/smartertrack> |
| en-IE | <https://www.capterra.ie/alternatives/116529/smartertrack> |
| en-IL | <https://www.capterra.co.il/alternatives/116529/smartertrack> |
| en-IN | <https://www.capterra.in/alternatives/116529/smartertrack> |
| en-NZ | <https://www.capterra.co.nz/alternatives/116529/smartertrack> |
| en-SG | <https://www.capterra.com.sg/alternatives/116529/smartertrack> |
| en-ZA | <https://www.capterra.co.za/alternatives/116529/smartertrack> |
| fr | <https://www.capterra.fr/alternatives/116529/smartertrack> |
| fr-BE | <https://fr.capterra.be/alternatives/116529/smartertrack> |
| fr-CA | <https://fr.capterra.ca/alternatives/116529/smartertrack> |
| fr-LU | <https://www.capterra.lu/alternatives/116529/smartertrack> |

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