---
description: Learn more about Q5 Incident Management Software pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Q5 Incident Management Software Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/30675/issue-tracking/software) > [Q5 Incident Management Software](/software/107739/q5-incident-management-software) > [Q5 Incident Management Software Alternatives](https://www.capterra.ca/alternatives/107739/q5-incident-management-software)

# Alternatives to Q5 Incident Management Software

Canonical: https://www.capterra.ca/alternatives/107739/q5-incident-management-software

> Explore the top alternatives to Q5 Incident Management Software. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.ca/software/138769/jira-service-management)
   - [Compare vs Q5 Incident Management Software](https://www.capterra.ca/compare/107739/138769/q5-incident-management-software/vs/jira-service-management)
2. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a powerful web-based issue tracking software that manages the entire tracking cycle and ensures an error-free process.
   - [View profile](https://www.capterra.ca/software/169505/zoho-desk)
   - [Compare vs Q5 Incident Management Software](https://www.capterra.ca/compare/107739/169505/q5-incident-management-software/vs/zoho-desk)
3. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.ca/software/185973/helpdesk)
   - [Compare vs Q5 Incident Management Software](https://www.capterra.ca/compare/107739/185973/q5-incident-management-software/vs/helpdesk)
4. **Jira** — 4.4/5 (15367 reviews) — Jira is a fully-featured issue tracker for teams planning and building great products.
   - [View profile](https://www.capterra.ca/software/19319/jira)
   - [Compare vs Q5 Incident Management Software](https://www.capterra.ca/compare/19319/107739/jira/vs/q5-incident-management-software)
5. **GitHub** — 4.8/5 (6171 reviews) — Track bugs, enhancements, and other requests, prioritize work, and communicate with stakeholders as changes are proposed and merged..
   - [View profile](https://www.capterra.ca/software/129067/github)
   - [Compare vs Q5 Incident Management Software](https://www.capterra.ca/compare/107739/129067/q5-incident-management-software/vs/github)
6. **LiveAgent** — 4.7/5 (1782 reviews) — Track customer requests with our Live Chat / Ticketing system and win customers by providing excellent customer service with LiveAgent.
   - [View profile](https://www.capterra.ca/software/102188/liveagent)
   - [Compare vs Q5 Incident Management Software](https://www.capterra.ca/compare/102188/107739/liveagent/vs/q5-incident-management-software)
7. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.ca/software/202528/milvus)
   - [Compare vs Q5 Incident Management Software](https://www.capterra.ca/compare/107739/202528/q5-incident-management-software/vs/milvus)
8. **Zoho Projects** — 4.5/5 (861 reviews) — Record and track product issues until they are fixed with Zoho Projects. Set up proper escalations and ship great products, every time.
   - [View profile](https://www.capterra.ca/software/169455/zoho-projects)
   - [Compare vs Q5 Incident Management Software](https://www.capterra.ca/compare/107739/169455/q5-incident-management-software/vs/zoho-projects)
9. **Freshdesk** — 4.5/5 (3428 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.ca/software/124981/freshdesk)
   - [Compare vs Q5 Incident Management Software](https://www.capterra.ca/compare/107739/124981/q5-incident-management-software/vs/freshdesk)
10. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk Support is the leading help desk software built for better customer relationships.
    - [View profile](https://www.capterra.ca/software/164283/zendesk)
    - [Compare vs Q5 Incident Management Software](https://www.capterra.ca/compare/107739/164283/q5-incident-management-software/vs/zendesk)
11. **Wrike** — 4.4/5 (2991 reviews) — Wrike is an IT project management software with templates, Gantt charts, advanced security, approvals, reports, and 400+ integrations.
    - [View profile](https://www.capterra.ca/software/76113/wrike)
    - [Compare vs Q5 Incident Management Software](https://www.capterra.ca/compare/76113/107739/wrike/vs/q5-incident-management-software)
12. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
    - [View profile](https://www.capterra.ca/software/144825/boss-solutions)
    - [Compare vs Q5 Incident Management Software](https://www.capterra.ca/compare/107739/144825/q5-incident-management-software/vs/boss-solutions)
13. **Freshservice** — 4.5/5 (716 reviews) — Modernize issue tracking with Freshservice, an AI-native platform that deflects tickets, speeds resolution, and uncomplicates IT.
    - [View profile](https://www.capterra.ca/software/132997/freshservice)
    - [Compare vs Q5 Incident Management Software](https://www.capterra.ca/compare/107739/132997/q5-incident-management-software/vs/freshservice)
14. **SysAid** — 4.5/5 (519 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
    - [View profile](https://www.capterra.ca/software/107225/sysaid)
    - [Compare vs Q5 Incident Management Software](https://www.capterra.ca/compare/107225/107739/sysaid/vs/q5-incident-management-software)
15. **Shortcut** — 4.6/5 (363 reviews) — Shortcut is a fast project management platform built for high performing engineering teams. Free for teams up to 10 users.
    - [View profile](https://www.capterra.ca/software/160498/shortcut)
    - [Compare vs Q5 Incident Management Software](https://www.capterra.ca/compare/107739/160498/q5-incident-management-software/vs/shortcut)

## Related Categories

- [Issue Tracking Software](https://www.capterra.ca/directory/30675/issue-tracking/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/107739/q5-incident-management-software)
- [View Product Profile](https://www.capterra.ca/software/107739/q5-incident-management-software)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/107739/Q5-Incident-Management-Software/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/107739/q5-incident-management-software> |
| en-AU | <https://www.capterra.com.au/alternatives/107739/q5-incident-management-software> |
| en-CA | <https://www.capterra.ca/alternatives/107739/q5-incident-management-software> |
| en-GB | <https://www.capterra.co.uk/alternatives/107739/q5-incident-management-software> |
| en-IE | <https://www.capterra.ie/alternatives/107739/q5-incident-management-software> |
| en-IL | <https://www.capterra.co.il/alternatives/107739/q5-incident-management-software> |
| en-IN | <https://www.capterra.in/alternatives/107739/q5-incident-management-software> |
| en-NZ | <https://www.capterra.co.nz/alternatives/107739/q5-incident-management-software> |
| en-SG | <https://www.capterra.com.sg/alternatives/107739/q5-incident-management-software> |
| en-ZA | <https://www.capterra.co.za/alternatives/107739/q5-incident-management-software> |
| fr | <https://www.capterra.fr/alternatives/107739/q5-incident-management-software> |
| fr-BE | <https://fr.capterra.be/alternatives/107739/q5-incident-management-software> |
| fr-CA | <https://fr.capterra.ca/alternatives/107739/q5-incident-management-software> |
| fr-LU | <https://www.capterra.lu/alternatives/107739/q5-incident-management-software> |

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