---
description: Learn more about OpenText Core Service Management pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OpenText Core Service Management Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [OpenText Core Service Management](/software/1023931/service-manager) > [OpenText Core Service Management Alternatives](https://www.capterra.ca/alternatives/1023931/service-manager)

# Alternatives to OpenText Core Service Management

Canonical: https://www.capterra.ca/alternatives/1023931/service-manager

> Explore the top alternatives to OpenText Core Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Modern service desk software for exceptional teams. Sign up today for a free 30-day trial. Full featured and no frills.
   - [View profile](https://www.capterra.ca/software/179501/manageengine-service-desk-plus)
   - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/179501/1023931/manageengine-service-desk-plus/vs/service-manager)
2. **Freshservice** — 4.5/5 (716 reviews) — Track SaaS usage, eliminate shadow IT, and optimize software spend with Freshservice’s unified, AI-native IT management platform.
   - [View profile](https://www.capterra.ca/software/132997/freshservice)
   - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/132997/1023931/freshservice/vs/service-manager)
3. **SysAid** — 4.5/5 (519 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
   - [View profile](https://www.capterra.ca/software/107225/sysaid)
   - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/107225/1023931/sysaid/vs/service-manager)
4. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.ca/software/138769/jira-service-management)
   - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/138769/1023931/jira-service-management/vs/service-manager)
5. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.
   - [View profile](https://www.capterra.ca/software/173025/help-desk-software)
   - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/173025/1023931/help-desk-software/vs/service-manager)
6. **LiveAgent** — 4.7/5 (1782 reviews) — Start for free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.ca/software/102188/liveagent)
   - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/102188/1023931/liveagent/vs/service-manager)
7. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.ca/software/202528/milvus)
   - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/202528/1023931/milvus/vs/service-manager)
8. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk Support is the IT service desk software built for better customer relationships.
   - [View profile](https://www.capterra.ca/software/164283/zendesk)
   - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/164283/1023931/zendesk/vs/service-manager)
9. **Atera** — 4.5/5 (448 reviews) — Accelerate your IT support with enterprise-grade ticketing and help desk, buffered by AI agents that help users self-resolve issues.
   - [View profile](https://www.capterra.ca/software/144309/atera)
   - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/144309/1023931/atera/vs/service-manager)
10. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk is an award winning fully integrated Service Desk/ Help Desk ITSM solution available for both on the Cloud and On-Premise.
    - [View profile](https://www.capterra.ca/software/144825/boss-solutions)
    - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/144825/1023931/boss-solutions/vs/service-manager)
11. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — A scalable service desk with intentional, right-sized AI to cut resolution times. Easy to use, fully integrated, and sets up in days.
    - [View profile](https://www.capterra.ca/software/129478/solarwinds-service-desk)
    - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/129478/1023931/solarwinds-service-desk/vs/service-manager)
12. **NinjaOne** — 4.7/5 (288 reviews) — NinjaOne simplifies IT for 35,000+ customers with one platform for endpoint management, autonomous patching, backup and remote access.
    - [View profile](https://www.capterra.ca/software/165889/ninjaone)
    - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/165889/1023931/ninjaone/vs/service-manager)
13. **Autotask PSA** — 4.2/5 (156 reviews) — AI-driven Service Desk that streamlines IT workflows, accelerates resolutions and boosts technician efficiency from ticket to close.
    - [View profile](https://www.capterra.ca/software/1004024/autotask-psa)
    - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/1004024/1023931/autotask-psa/vs/service-manager)
14. **ALVAO Service Desk** — 4.6/5 (29 reviews) — ALVAO Service Desk is an all-in-one ITSM solution designed to enhance service delivery with seamless Microsoft Copilot 365 integration
    - [View profile](https://www.capterra.ca/software/143589/alvao-service-desk)
    - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/143589/1023931/alvao-service-desk/vs/service-manager)
15. **TOPdesk** — 4.4/5 (111 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
    - [View profile](https://www.capterra.ca/software/127562/topdesk)
    - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/127562/1023931/topdesk/vs/service-manager)

## Related Categories

- [Service Desk Software](https://www.capterra.ca/directory/31027/service-desk/software)
- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/1023931/service-manager)
- [View Product Profile](https://www.capterra.ca/software/1023931/service-manager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/241810/Service-Manager/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1023931/service-manager> |
| en-AU | <https://www.capterra.com.au/alternatives/1023931/service-manager> |
| en-CA | <https://www.capterra.ca/alternatives/1023931/service-manager> |
| en-GB | <https://www.capterra.co.uk/alternatives/1023931/service-manager> |
| en-IE | <https://www.capterra.ie/alternatives/1023931/service-manager> |
| en-IL | <https://www.capterra.co.il/alternatives/1023931/service-manager> |
| en-IN | <https://www.capterra.in/alternatives/1023931/service-manager> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1023931/service-manager> |
| en-SG | <https://www.capterra.com.sg/alternatives/1023931/service-manager> |
| en-ZA | <https://www.capterra.co.za/alternatives/1023931/service-manager> |

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