---
description: Learn more about OpenText Core Service Management pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OpenText Core Service Management Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [OpenText Core Service Management](/software/1023931/service-manager) > [OpenText Core Service Management Alternatives](https://www.capterra.ca/alternatives/1023931/service-manager)

# Alternatives to OpenText Core Service Management

Canonical: https://www.capterra.ca/alternatives/1023931/service-manager

> Explore the top alternatives to OpenText Core Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
   - [View profile](https://www.capterra.ca/software/179501/manageengine-service-desk-plus)
   - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/179501/1023931/manageengine-service-desk-plus/vs/service-manager)
2. **Freshservice** — 4.6/5 (803 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.ca/software/132997/freshservice)
   - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/132997/1023931/freshservice/vs/service-manager)
3. **SysAid** — 4.5/5 (523 reviews) — AI that gets IT work done, not just answers questions. SysAid resolves incidents, fulfills requests, and acts on its own.
   - [View profile](https://www.capterra.ca/software/107225/sysaid)
   - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/107225/1023931/sysaid/vs/service-manager)
4. **Proactivanet** — 4.8/5 (52 reviews) — Spanish-language ITAM\&ITSM tool that helps organizations save costs and secure their IT infrastructure.
   - [View profile](https://www.capterra.ca/software/1010807/proactivanet)
   - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/1010807/1023931/proactivanet/vs/service-manager)
5. **ManageEngine Endpoint Central** — 4.6/5 (1876 reviews) — Endpoint Central is a unified endpoint management and security platform that helps IT teams manage, patch, secure, and troubleshoot dev
   - [View profile](https://www.capterra.ca/software/170018/manageengine-desktop-central)
   - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/170018/1023931/manageengine-desktop-central/vs/service-manager)
6. **TeamDynamix** — 4.4/5 (170 reviews) — No-code ITSM/ESM with AI-native automation and enterprise integration. Deflect and resolve tickets faster and reduce manual tasks.
   - [View profile](https://www.capterra.ca/software/121317/teamdynamix)
   - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/121317/1023931/teamdynamix/vs/service-manager)
7. **ServiceNow** — 4.5/5 (361 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
   - [View profile](https://www.capterra.ca/software/152871/servicenow)
   - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/152871/1023931/servicenow/vs/service-manager)
8. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.
   - [View profile](https://www.capterra.ca/software/173025/help-desk-software)
   - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/173025/1023931/help-desk-software/vs/service-manager)
9. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Cloud-based IT management platform combining RMM, PSA, helpdesk, patch management, remote access, and billing in one place.
   - [View profile](https://www.capterra.ca/software/144309/atera)
   - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/144309/1023931/atera/vs/service-manager)
10. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.ca/software/138769/jira-service-management)
    - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/138769/1023931/jira-service-management/vs/service-manager)
11. **SapphireIMS** — 4.4/5 (65 reviews) — Sapphire is a unified, AI-powered employee \& customer experience platform that leverages Agentic AI to streamline IT operations.
    - [View profile](https://www.capterra.ca/software/148203/sapphireims)
    - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/148203/1023931/sapphireims/vs/service-manager)
12. **Freshdesk** — 4.5/5 (3487 reviews) — Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer.
    - [View profile](https://www.capterra.ca/software/124981/freshdesk)
    - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/124981/1023931/freshdesk/vs/service-manager)
13. **HaloITSM** — 4.7/5 (44 reviews) — HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization.
    - [View profile](https://www.capterra.ca/software/200140/haloitsm)
    - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/200140/1023931/haloitsm/vs/service-manager)
14. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
    - [View profile](https://www.capterra.ca/software/144825/boss-solutions)
    - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/144825/1023931/boss-solutions/vs/service-manager)
15. **Mint Service Desk** — 4.8/5 (23 reviews) — Streamlined IT service management with advanced ticketing, asset tracking, SLAs and self-service portal.
    - [View profile](https://www.capterra.ca/software/187044/mint-service-desk)
    - [Compare vs OpenText Core Service Management](https://www.capterra.ca/compare/187044/1023931/mint-service-desk/vs/service-manager)

## Related Categories

- [Service Desk Software](https://www.capterra.ca/directory/31027/service-desk/software)
- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/1023931/service-manager)
- [View Product Profile](https://www.capterra.ca/software/1023931/service-manager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/241810/Service-Manager/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1023931/service-manager> |
| en-AU | <https://www.capterra.com.au/alternatives/1023931/service-manager> |
| en-CA | <https://www.capterra.ca/alternatives/1023931/service-manager> |
| en-GB | <https://www.capterra.co.uk/alternatives/1023931/service-manager> |
| en-IE | <https://www.capterra.ie/alternatives/1023931/service-manager> |
| en-IL | <https://www.capterra.co.il/alternatives/1023931/service-manager> |
| en-IN | <https://www.capterra.in/alternatives/1023931/service-manager> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1023931/service-manager> |
| en-SG | <https://www.capterra.com.sg/alternatives/1023931/service-manager> |
| en-ZA | <https://www.capterra.co.za/alternatives/1023931/service-manager> |

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