---
description: Learn more about LiveAgent pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveAgent](/software/102188/liveagent) > [LiveAgent Alternatives](https://www.capterra.ca/alternatives/102188/liveagent)

# Alternatives to LiveAgent

Canonical: https://www.capterra.ca/alternatives/102188/liveagent

> Explore the top alternatives to LiveAgent. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3473 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.ca/software/124981/freshdesk)
   - [Compare vs LiveAgent](https://www.capterra.ca/compare/102188/124981/liveagent/vs/freshdesk)
2. **HubSpot Service Hub** — 4.4/5 (192 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
   - [View profile](https://www.capterra.ca/software/182476/hubspot-service-hub)
   - [Compare vs LiveAgent](https://www.capterra.ca/compare/102188/182476/liveagent/vs/hubspot-service-hub)
3. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.ca/software/185973/helpdesk)
   - [Compare vs LiveAgent](https://www.capterra.ca/compare/102188/185973/liveagent/vs/helpdesk)
4. **Salesforce Sales Cloud** — 4.4/5 (18808 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.ca/software/61368/salesforce)
   - [Compare vs LiveAgent](https://www.capterra.ca/compare/61368/102188/salesforce/vs/liveagent)
5. **Zendesk Suite** — 4.4/5 (4090 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.ca/software/164283/zendesk)
   - [Compare vs LiveAgent](https://www.capterra.ca/compare/102188/164283/liveagent/vs/zendesk)
6. **LiveChat** — 4.6/5 (1727 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.ca/software/62194/livechat)
   - [Compare vs LiveAgent](https://www.capterra.ca/compare/62194/102188/livechat/vs/liveagent)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is a help desk software suite with live chat, help desk, chatbot, and AI agent options designed to streamline customer support.
   - [View profile](https://www.capterra.ca/software/144040/tidio-chat)
   - [Compare vs LiveAgent](https://www.capterra.ca/compare/102188/144040/liveagent/vs/tidio-chat)
8. **Zoho Desk** — 4.5/5 (2215 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.ca/software/169505/zoho-desk)
   - [Compare vs LiveAgent](https://www.capterra.ca/compare/102188/169505/liveagent/vs/zoho-desk)
9. **Dynamics 365** — 4.4/5 (5851 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
   - [View profile](https://www.capterra.ca/software/157279/dynamics-365)
   - [Compare vs LiveAgent](https://www.capterra.ca/compare/102188/157279/liveagent/vs/dynamics-365)
10. **Bitrix24** — 4.2/5 (1003 reviews) — Bitrix24 \#1 free helpdesk and contact center software that comes with CRM. Used by 15 million companies in cloud and on-premise.
    - [View profile](https://www.capterra.ca/software/113540/bitrix24)
    - [Compare vs LiveAgent](https://www.capterra.ca/compare/102188/113540/liveagent/vs/bitrix24)
11. **Salesforce Service Cloud** — 4.5/5 (830 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
    - [View profile](https://www.capterra.ca/software/136189/salesforce)
    - [Compare vs LiveAgent](https://www.capterra.ca/compare/102188/136189/liveagent/vs/salesforce)
12. **Zoho Assist** — 4.7/5 (1489 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.ca/software/181775/zoho-assist)
    - [Compare vs LiveAgent](https://www.capterra.ca/compare/102188/181775/liveagent/vs/zoho-assist)
13. **Front** — 4.5/5 (289 reviews) — Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours.
    - [View profile](https://www.capterra.ca/software/132901/front)
    - [Compare vs LiveAgent](https://www.capterra.ca/compare/102188/132901/liveagent/vs/front)
14. **Odoo** — 4.2/5 (1331 reviews) — Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more.
    - [View profile](https://www.capterra.ca/software/135618/odoo)
    - [Compare vs LiveAgent](https://www.capterra.ca/compare/102188/135618/liveagent/vs/odoo)
15. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.ca/software/134775/incontact-call-center-software)
    - [Compare vs LiveAgent](https://www.capterra.ca/compare/102188/134775/liveagent/vs/incontact-call-center-software)

## Related Categories

- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)
- [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software)
- [IVR Software](https://www.capterra.ca/directory/30231/ivr/software)
- [Chatbot Software](https://www.capterra.ca/directory/32448/chatbot/software)
- [Complaint Management Software](https://www.capterra.ca/directory/30674/complaint-management/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/102188/liveagent)
- [View Product Profile](https://www.capterra.ca/software/102188/liveagent)

## This page is available in the following languages

| Locale | URL |
| da | <https://www.capterra.dk/alternatives/102188/liveagent> |
| de | <https://www.capterra.com.de/alternatives/102188/liveagent> |
| de-AT | <https://www.capterra.at/alternatives/102188/liveagent> |
| de-CH | <https://www.capterra.ch/alternatives/102188/liveagent> |
| en | <https://www.capterra.com/p/102188/LiveAgent/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/102188/liveagent> |
| en-AU | <https://www.capterra.com.au/alternatives/102188/liveagent> |
| en-CA | <https://www.capterra.ca/alternatives/102188/liveagent> |
| en-GB | <https://www.capterra.co.uk/alternatives/102188/liveagent> |
| en-IE | <https://www.capterra.ie/alternatives/102188/liveagent> |
| en-IL | <https://www.capterra.co.il/alternatives/102188/liveagent> |
| en-IN | <https://www.capterra.in/alternatives/102188/liveagent> |
| en-NZ | <https://www.capterra.co.nz/alternatives/102188/liveagent> |
| en-SG | <https://www.capterra.com.sg/alternatives/102188/liveagent> |
| en-ZA | <https://www.capterra.co.za/alternatives/102188/liveagent> |
| es | <https://www.capterra.es/alternatives/102188/liveagent> |
| es-AR | <https://www.capterra.com.ar/alternatives/102188/liveagent> |
| es-CL | <https://www.capterra.cl/alternatives/102188/liveagent> |
| es-CO | <https://www.capterra.co/alternatives/102188/liveagent> |
| es-CR | <https://www.capterra.co.cr/alternatives/102188/liveagent> |
| es-DO | <https://www.capterra.do/alternatives/102188/liveagent> |
| es-EC | <https://www.capterra.ec/alternatives/102188/liveagent> |
| es-MX | <https://www.capterra.mx/alternatives/102188/liveagent> |
| es-PA | <https://www.capterra.com.pa/alternatives/102188/liveagent> |
| es-PE | <https://www.capterra.pe/alternatives/102188/liveagent> |
| fi | <https://www.capterra.fi/alternatives/102188/liveagent> |
| fr | <https://www.capterra.fr/alternatives/102188/liveagent> |
| fr-BE | <https://fr.capterra.be/alternatives/102188/liveagent> |
| fr-CA | <https://fr.capterra.ca/alternatives/102188/liveagent> |
| fr-LU | <https://www.capterra.lu/alternatives/102188/liveagent> |
| it | <https://www.capterra.it/alternatives/102188/liveagent> |
| ja | <https://www.capterra.jp/alternatives/102188/liveagent> |
| ko | <https://www.capterra.co.kr/alternatives/102188/liveagent> |
| nb | <https://www.capterra.no/alternatives/102188/liveagent> |
| nl | <https://www.capterra.nl/alternatives/102188/liveagent> |
| nl-BE | <https://www.capterra.be/alternatives/102188/liveagent> |
| pl | <https://www.capterra.pl/alternatives/102188/liveagent> |
| pt | <https://www.capterra.com.br/alternatives/102188/liveagent> |
| pt-PT | <https://www.capterra.pt/alternatives/102188/liveagent> |
| sv | <https://www.capterra.se/alternatives/102188/liveagent> |
| tr | <https://www.capterra.web.tr/alternatives/102188/liveagent> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent","description":"Compare LiveAgent alternatives with our comprehensive list of software. Our filters and verified reviews for Canadian business users can help you find the best software for your organization.","url":"https://www.capterra.ca/alternatives/102188/liveagent","about":{"@id":"https://www.capterra.ca/alternatives/102188/liveagent#software"},"breadcrumb":{"@id":"https://www.capterra.ca/alternatives/102188/liveagent#breadcrumblist"},"@id":"https://www.capterra.ca/alternatives/102188/liveagent#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.capterra.ca/alternatives/102188/liveagent#software"},"publisher":{"@id":"https://www.capterra.ca/#organization"},"inLanguage":"en-CA","isPartOf":{"@id":"https://www.capterra.ca/#website"}},{"name":"LiveAgent","url":"https://www.capterra.ca/software/102188/liveagent","@id":"https://www.capterra.ca/software/102188/liveagent#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1788,"ratingValue":4.7},"offers":{"price":"15","@type":"Offer"}},{"@id":"https://www.capterra.ca/alternatives/102188/liveagent#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"LiveAgent","position":3,"item":"/software/102188/liveagent","@type":"ListItem"},{"name":"LiveAgent Alternatives","position":4,"item":"https://www.capterra.ca/alternatives/102188/liveagent","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Find best 15 LiveAgent Alternatives - Capterra Canada 2026","@context":"https://schema.org","@id":"https://www.capterra.ca/alternatives/102188/liveagent#itemlist","@type":"ItemList","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.capterra.ca/software/124981/freshdesk","@type":"ListItem"},{"name":"HubSpot Service Hub","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.capterra.ca/software/182476/hubspot-service-hub","@type":"ListItem"},{"name":"HelpDesk","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/530d447b-5555-4e1c-b09d-e4dcf17dbec2.png","url":"https://www.capterra.ca/software/185973/helpdesk","@type":"ListItem"},{"name":"Salesforce Sales Cloud","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f11ea590-5812-4ce0-a108-3837d065513d.png","url":"https://www.capterra.ca/software/61368/salesforce","@type":"ListItem"},{"name":"Zendesk Suite","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.ca/software/164283/zendesk","@type":"ListItem"},{"name":"LiveChat","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.ca/software/62194/livechat","@type":"ListItem"},{"name":"Tidio","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.ca/software/144040/tidio-chat","@type":"ListItem"},{"name":"Zoho Desk","position":8,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.capterra.ca/software/169505/zoho-desk","@type":"ListItem"},{"name":"Dynamics 365","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5d35bcd-e674-49ae-b851-7c2579a7969f.jpeg","url":"https://www.capterra.ca/software/157279/dynamics-365","@type":"ListItem"},{"name":"Bitrix24","position":10,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.capterra.ca/software/113540/bitrix24","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.ca/software/136189/salesforce","@type":"ListItem"},{"name":"Zoho Assist","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6275ea1-8489-4f86-a030-526d3e2ae20e.jpeg","url":"https://www.capterra.ca/software/181775/zoho-assist","@type":"ListItem"},{"name":"Front","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.capterra.ca/software/132901/front","@type":"ListItem"},{"name":"Odoo","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17efceca-38ea-4e7e-83dc-2cdd9fb0987f.png","url":"https://www.capterra.ca/software/135618/odoo","@type":"ListItem"},{"name":"NiCE CXone","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.ca/software/134775/incontact-call-center-software","@type":"ListItem"}],"numberOfItems":15}
</script>