---
description: Learn more about Cloud Call Center Solution pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cloud Call Center Solution Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Cloud Call Center Solution](/software/1018436/call-center-software) > [Cloud Call Center Solution Alternatives](https://www.capterra.ca/alternatives/1018436/call-center-software)

# Alternatives to Cloud Call Center Solution

Canonical: https://www.capterra.ca/alternatives/1018436/call-center-software

> Explore the top alternatives to Cloud Call Center Solution. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **DialedIn CCaaS** — 4.8/5 (335 reviews) — DialedIn call center software automates and optimizes operations with seamless integration and flexible pricing for every business.
   - [View profile](https://www.capterra.ca/software/29589/callcenternow)
   - [Compare vs Cloud Call Center Solution](https://www.capterra.ca/compare/29589/1018436/callcenternow/vs/call-center-software)
2. **CallTools** — 4.8/5 (156 reviews) — Unlimited Minutes on Predictive , Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team.
   - [View profile](https://www.capterra.ca/software/149510/call-center-software)
   - [Compare vs Cloud Call Center Solution](https://www.capterra.ca/compare/149510/1018436/call-center-software/vs/call-center-software)
3. **Ringover** — 4.7/5 (890 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.ca/software/169627/ringover)
   - [Compare vs Cloud Call Center Solution](https://www.capterra.ca/compare/169627/1018436/ringover/vs/call-center-software)
4. **Shelf** — 4.8/5 (106 reviews) — Transform documents into AI-ready knowledge for faster, more accurate AI with automated governance and business context
   - [View profile](https://www.capterra.ca/software/146524/shelf)
   - [Compare vs Cloud Call Center Solution](https://www.capterra.ca/compare/146524/1018436/shelf/vs/call-center-software)
5. **CTM** — 4.7/5 (159 reviews) — A full-suite of call center tools \& reporting to coordinate your communications across marketing, sales, \& customer service teams.
   - [View profile](https://www.capterra.ca/software/152004/call-tracking-software)
   - [Compare vs Cloud Call Center Solution](https://www.capterra.ca/compare/152004/1018436/call-tracking-software/vs/call-center-software)
6. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.ca/software/124981/freshdesk)
   - [Compare vs Cloud Call Center Solution](https://www.capterra.ca/compare/124981/1018436/freshdesk/vs/call-center-software)
7. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.ca/software/102188/liveagent)
   - [Compare vs Cloud Call Center Solution](https://www.capterra.ca/compare/102188/1018436/liveagent/vs/call-center-software)
8. **Aircall** — 4.2/5 (466 reviews) — AI-powered call center software for customer-centric teams. Easily integrate with 250+ CRMs and other business tools to grow your busin
   - [View profile](https://www.capterra.ca/software/144486/aircall)
   - [Compare vs Cloud Call Center Solution](https://www.capterra.ca/compare/144486/1018436/aircall/vs/call-center-software)
9. **HubSpot Sales Hub** — 4.5/5 (506 reviews) — Cloud-based sales platform that helps teams manage leads, automate outreach, track deals, generate quotes, and report on performance.
   - [View profile](https://www.capterra.ca/software/140219/hubspot-saleshub)
   - [Compare vs Cloud Call Center Solution](https://www.capterra.ca/compare/140219/1018436/hubspot-saleshub/vs/call-center-software)
10. **Dialpad** — 4.2/5 (571 reviews) — The AI-native call center that resolves issues, not just routes them.
    - [View profile](https://www.capterra.ca/software/190976/dialpad-sell)
    - [Compare vs Cloud Call Center Solution](https://www.capterra.ca/compare/190976/1018436/dialpad-sell/vs/call-center-software)
11. **ActivTrak** — 4.5/5 (591 reviews) — Optimize call center performance with ActivTrak. Get visibility into how agents work improve customer interactions \& boost productivity
    - [View profile](https://www.capterra.ca/software/135366/activtrak)
    - [Compare vs Cloud Call Center Solution](https://www.capterra.ca/compare/135366/1018436/activtrak/vs/call-center-software)
12. **CloudTalk** — 4.4/5 (271 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales \& customer service teams. Start your FREE 14-day trial today\!
    - [View profile](https://www.capterra.ca/software/182004/cloudtalk)
    - [Compare vs Cloud Call Center Solution](https://www.capterra.ca/compare/182004/1018436/cloudtalk/vs/call-center-software)
13. **ZIWO** — 4.6/5 (110 reviews) — Cloud Contact Center Solution deployed instantly with CRM plugins, full API access, and agent connectivity.
    - [View profile](https://www.capterra.ca/software/171265/ziwo)
    - [Compare vs Cloud Call Center Solution](https://www.capterra.ca/compare/171265/1018436/ziwo/vs/call-center-software)
14. **uContact** — 4.5/5 (81 reviews) — All-in-On Contact Center Solution / Multichannel / Dialers: Predictive, Progressive, Power, Preview - IVR - SMS - Web Chat
    - [View profile](https://www.capterra.ca/software/115213/ucontact)
    - [Compare vs Cloud Call Center Solution](https://www.capterra.ca/compare/115213/1018436/ucontact/vs/call-center-software)
15. **SparkTG VCC** — 4.7/5 (46 reviews) — Cloud call center software for India — IVR, ACD, skill-based routing, call recording, real-time dashboards \& CRM integration.
    - [View profile](https://www.capterra.ca/software/137672/ivr)
    - [Compare vs Cloud Call Center Solution](https://www.capterra.ca/compare/137672/1018436/ivr/vs/call-center-software)

## Related Categories

- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/1018436/call-center-software)
- [View Product Profile](https://www.capterra.ca/software/1018436/call-center-software)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/236035/Call-Center-Software/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1018436/call-center-software> |
| en-AU | <https://www.capterra.com.au/alternatives/1018436/call-center-software> |
| en-CA | <https://www.capterra.ca/alternatives/1018436/call-center-software> |
| en-GB | <https://www.capterra.co.uk/alternatives/1018436/call-center-software> |
| en-IE | <https://www.capterra.ie/alternatives/1018436/call-center-software> |
| en-IL | <https://www.capterra.co.il/alternatives/1018436/call-center-software> |
| en-IN | <https://www.capterra.in/alternatives/1018436/call-center-software> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1018436/call-center-software> |
| en-SG | <https://www.capterra.com.sg/alternatives/1018436/call-center-software> |
| en-ZA | <https://www.capterra.co.za/alternatives/1018436/call-center-software> |
| fr | <https://www.capterra.fr/alternatives/1018436/call-center-software> |
| fr-BE | <https://fr.capterra.be/alternatives/1018436/call-center-software> |
| fr-CA | <https://fr.capterra.ca/alternatives/1018436/call-center-software> |
| fr-LU | <https://www.capterra.lu/alternatives/1018436/call-center-software> |

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