---
description: Learn more about USAN Contact Suite for Amazon Connect pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: USAN Contact Suite for Amazon Connect Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Cloud Communication Platform Software](/directory/31362/cloud-communication-platform/software) > [USAN Contact Suite for Amazon Connect](/software/1017761/usan-contact-suite-for-amazon-connect) > [USAN Contact Suite for Amazon Connect Alternatives](https://www.capterra.ca/alternatives/1017761/usan-contact-suite-for-amazon-connect)

# Alternatives to USAN Contact Suite for Amazon Connect

Canonical: https://www.capterra.ca/alternatives/1017761/usan-contact-suite-for-amazon-connect

> Explore the top alternatives to USAN Contact Suite for Amazon Connect. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud-based contact center platform that manages voice, chat, email, SMS, and social media interactions with built-in workforce.
   - [View profile](https://www.capterra.ca/software/21409/genesys-cloud)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/21409/1017761/genesys-cloud/vs/usan-contact-suite-for-amazon-connect)
2. **inconnect** — 4.0/5 (20 reviews) — Connect and centralize all your CX channels
   - [View profile](https://www.capterra.ca/software/164772/omnichannel)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/164772/1017761/omnichannel/vs/usan-contact-suite-for-amazon-connect)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
   - [View profile](https://www.capterra.ca/software/102188/liveagent)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/102188/1017761/liveagent/vs/usan-contact-suite-for-amazon-connect)
4. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is \#1 free cloud communication and collaboration platform used by 15 million companies. Cloud, mobile, open source.
   - [View profile](https://www.capterra.ca/software/113540/bitrix24)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/113540/1017761/bitrix24/vs/usan-contact-suite-for-amazon-connect)
5. **BeInContact** — 4.4/5 (14 reviews) — BeInContact: a 100% Cloud Omnichannel Contact Center software enterprise platform.
   - [View profile](https://www.capterra.ca/software/1020496/beincontact)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/1017761/1020496/usan-contact-suite-for-amazon-connect/vs/beincontact)
6. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.ca/software/164283/zendesk)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/164283/1017761/zendesk/vs/usan-contact-suite-for-amazon-connect)
7. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
   - [View profile](https://www.capterra.ca/software/169505/zoho-desk)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/169505/1017761/zoho-desk/vs/usan-contact-suite-for-amazon-connect)
8. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
   - [View profile](https://www.capterra.ca/software/136189/salesforce)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/136189/1017761/salesforce/vs/usan-contact-suite-for-amazon-connect)
9. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk orchestrates humans, AI workers, data, and governance across customer journeys to automate resolution.
   - [View profile](https://www.capterra.ca/software/132852/talkdesk)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/132852/1017761/talkdesk/vs/usan-contact-suite-for-amazon-connect)
10. **UJET** — 4.6/5 (140 reviews) — UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
    - [View profile](https://www.capterra.ca/software/164070/ujet)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/164070/1017761/ujet/vs/usan-contact-suite-for-amazon-connect)
11. **Five9** — 4.2/5 (487 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
    - [View profile](https://www.capterra.ca/software/132405/five9)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/132405/1017761/five9/vs/usan-contact-suite-for-amazon-connect)
12. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.ca/software/134775/incontact-call-center-software)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/134775/1017761/incontact-call-center-software/vs/usan-contact-suite-for-amazon-connect)
13. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.
    - [View profile](https://www.capterra.ca/software/145004/nextiva-call-center)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/145004/1017761/nextiva-call-center/vs/usan-contact-suite-for-amazon-connect)
14. **Dixa** — 4.3/5 (20 reviews) — Dixa is a conversational customer service platform that unifies phone, email, chat and messaging apps in one easy-to-use dashboard.
    - [View profile](https://www.capterra.ca/software/159488/dixa)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/159488/1017761/dixa/vs/usan-contact-suite-for-amazon-connect)
15. **Eloquant** — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
    - [View profile](https://www.capterra.ca/software/1022365/eloquant)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/1017761/1022365/usan-contact-suite-for-amazon-connect/vs/eloquant)

## Related Categories

- [Contact Center Software](https://www.capterra.ca/directory/32035/contact-center/software)
- [Customer Journey Mapping Tools Software](https://www.capterra.ca/directory/31537/customer-journey-mapping-tools/software)
- [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software)
- [Conversational AI Platforms](https://www.capterra.ca/directory/31596/conversational-ai-platform/software)
- [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/1017761/usan-contact-suite-for-amazon-connect)
- [View Product Profile](https://www.capterra.ca/software/1017761/usan-contact-suite-for-amazon-connect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/235279/USAN-Contact-Suite-for-Amazon-Connect/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-AU | <https://www.capterra.com.au/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-CA | <https://www.capterra.ca/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-GB | <https://www.capterra.co.uk/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-IE | <https://www.capterra.ie/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-IL | <https://www.capterra.co.il/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-IN | <https://www.capterra.in/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-SG | <https://www.capterra.com.sg/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-ZA | <https://www.capterra.co.za/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| fr | <https://www.capterra.fr/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| fr-BE | <https://fr.capterra.be/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| fr-CA | <https://fr.capterra.ca/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| fr-LU | <https://www.capterra.lu/alternatives/1017761/usan-contact-suite-for-amazon-connect> |

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