---
description: Learn more about USAN Contact Suite for Amazon Connect pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: USAN Contact Suite for Amazon Connect Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Cloud Communication Platform Software](/directory/31362/cloud-communication-platform/software) > [USAN Contact Suite for Amazon Connect](/software/1017761/usan-contact-suite-for-amazon-connect) > [USAN Contact Suite for Amazon Connect Alternatives](https://www.capterra.ca/alternatives/1017761/usan-contact-suite-for-amazon-connect)

# Alternatives to USAN Contact Suite for Amazon Connect

Canonical: https://www.capterra.ca/alternatives/1017761/usan-contact-suite-for-amazon-connect

> Explore the top alternatives to USAN Contact Suite for Amazon Connect. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
   - [View profile](https://www.capterra.ca/software/21409/genesys-cloud)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/21409/1017761/genesys-cloud/vs/usan-contact-suite-for-amazon-connect)
2. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
   - [View profile](https://www.capterra.ca/software/164772/omnichannel)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/164772/1017761/omnichannel/vs/usan-contact-suite-for-amazon-connect)
3. **LiveAgent** — 4.7/5 (1787 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.ca/software/102188/liveagent)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/102188/1017761/liveagent/vs/usan-contact-suite-for-amazon-connect)
4. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.ca/software/164283/zendesk)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/164283/1017761/zendesk/vs/usan-contact-suite-for-amazon-connect)
5. **Bitrix24** — 4.2/5 (1001 reviews) — Bitrix24 is \#1 free cloud communication and collaboration platform used by 15 million companies. Cloud, mobile, open source.
   - [View profile](https://www.capterra.ca/software/113540/bitrix24)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/113540/1017761/bitrix24/vs/usan-contact-suite-for-amazon-connect)
6. **BeInContact** — 4.4/5 (14 reviews) — BeInContact: a 100% Cloud Omnichannel Contact Center software enterprise platform.
   - [View profile](https://www.capterra.ca/software/1020496/beincontact)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/1017761/1020496/usan-contact-suite-for-amazon-connect/vs/beincontact)
7. **Zoho Desk** — 4.5/5 (2214 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.ca/software/169505/zoho-desk)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/169505/1017761/zoho-desk/vs/usan-contact-suite-for-amazon-connect)
8. **Salesforce Service Cloud** — 4.5/5 (827 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
   - [View profile](https://www.capterra.ca/software/136189/salesforce)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/136189/1017761/salesforce/vs/usan-contact-suite-for-amazon-connect)
9. **UJET** — 4.6/5 (140 reviews) — UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
   - [View profile](https://www.capterra.ca/software/164070/ujet)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/164070/1017761/ujet/vs/usan-contact-suite-for-amazon-connect)
10. **Eloquant** — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
    - [View profile](https://www.capterra.ca/software/1022365/eloquant)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/1017761/1022365/usan-contact-suite-for-amazon-connect/vs/eloquant)
11. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way
    - [View profile](https://www.capterra.ca/software/1019488/inx-app)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/1017761/1019488/usan-contact-suite-for-amazon-connect/vs/inx-app)
12. **Five9** — 4.2/5 (484 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
    - [View profile](https://www.capterra.ca/software/132405/five9)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/132405/1017761/five9/vs/usan-contact-suite-for-amazon-connect)
13. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.ca/software/134775/incontact-call-center-software)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/134775/1017761/incontact-call-center-software/vs/usan-contact-suite-for-amazon-connect)
14. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.
    - [View profile](https://www.capterra.ca/software/145004/nextiva-call-center)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/145004/1017761/nextiva-call-center/vs/usan-contact-suite-for-amazon-connect)
15. **Dixa** — 4.3/5 (20 reviews) — Dixa is a conversational customer service platform that unifies phone, email, chat and messaging apps in one easy-to-use dashboard.
    - [View profile](https://www.capterra.ca/software/159488/dixa)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.capterra.ca/compare/159488/1017761/dixa/vs/usan-contact-suite-for-amazon-connect)

## Related Categories

- [Contact Center Software](https://www.capterra.ca/directory/32035/contact-center/software)
- [Customer Journey Mapping Tools Software](https://www.capterra.ca/directory/31537/customer-journey-mapping-tools/software)
- [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software)
- [Conversational AI Platforms](https://www.capterra.ca/directory/31596/conversational-ai-platform/software)
- [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/1017761/usan-contact-suite-for-amazon-connect)
- [View Product Profile](https://www.capterra.ca/software/1017761/usan-contact-suite-for-amazon-connect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/235279/USAN-Contact-Suite-for-Amazon-Connect/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-AU | <https://www.capterra.com.au/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-CA | <https://www.capterra.ca/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-GB | <https://www.capterra.co.uk/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-IE | <https://www.capterra.ie/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-IL | <https://www.capterra.co.il/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-IN | <https://www.capterra.in/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-SG | <https://www.capterra.com.sg/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| en-ZA | <https://www.capterra.co.za/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| fr | <https://www.capterra.fr/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| fr-BE | <https://fr.capterra.be/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| fr-CA | <https://fr.capterra.ca/alternatives/1017761/usan-contact-suite-for-amazon-connect> |
| fr-LU | <https://www.capterra.lu/alternatives/1017761/usan-contact-suite-for-amazon-connect> |

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