---
description: Learn more about ServiceWise pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceWise Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [ServiceWise](/software/10140/servicewise) > [ServiceWise Alternatives](https://www.capterra.ca/alternatives/10140/servicewise)

# Alternatives to ServiceWise

Canonical: https://www.capterra.ca/alternatives/10140/servicewise

> Explore the top alternatives to ServiceWise. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshservice** — 4.5/5 (716 reviews) — Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT.
   - [View profile](https://www.capterra.ca/software/132997/freshservice)
   - [Compare vs ServiceWise](https://www.capterra.ca/compare/10140/132997/servicewise/vs/freshservice)
2. **SysAid** — 4.5/5 (519 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
   - [View profile](https://www.capterra.ca/software/107225/sysaid)
   - [Compare vs ServiceWise](https://www.capterra.ca/compare/10140/107225/servicewise/vs/sysaid)
3. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.ca/software/138769/jira-service-management)
   - [Compare vs ServiceWise](https://www.capterra.ca/compare/10140/138769/servicewise/vs/jira-service-management)
4. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Unify IT operations on one AI-powered platform. Manage assets, requests, and workflows easily to cut resolution time by up to 52%.
   - [View profile](https://www.capterra.ca/software/129478/solarwinds-service-desk)
   - [Compare vs ServiceWise](https://www.capterra.ca/compare/10140/129478/servicewise/vs/solarwinds-service-desk)
5. **ServiceTonic** — 4.7/5 (7 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
   - [View profile](https://www.capterra.ca/software/112516/servicetonic)
   - [Compare vs ServiceWise](https://www.capterra.ca/compare/10140/112516/servicewise/vs/servicetonic)
6. **Vivantio** — 4.3/5 (178 reviews) — Vivantio, built on ITIL4, offers robust asset tracking, automated IT workflows, a centralized knowledge base, and self-service portals.
   - [View profile](https://www.capterra.ca/software/132880/vivantio)
   - [Compare vs ServiceWise](https://www.capterra.ca/compare/10140/132880/servicewise/vs/vivantio)
7. **C2** — 4.3/5 (14 reviews) — C2 ISTM is a powerful online IT service management software, fully customizable to your operational performance enhancement needs.
   - [View profile](https://www.capterra.ca/software/135915/c2-atom)
   - [Compare vs ServiceWise](https://www.capterra.ca/compare/10140/135915/servicewise/vs/c2-atom)
8. **InvGate Service Management** — 4.6/5 (108 reviews) — InvGate Service Management is the solution of choice for organizations looking for a state-of-the-art ITSM solution with lower TCO.
   - [View profile](https://www.capterra.ca/software/133392/service-desk)
   - [Compare vs ServiceWise](https://www.capterra.ca/compare/10140/133392/servicewise/vs/service-desk)
9. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
   - [View profile](https://www.capterra.ca/software/179501/manageengine-service-desk-plus)
   - [Compare vs ServiceWise](https://www.capterra.ca/compare/10140/179501/servicewise/vs/manageengine-service-desk-plus)
10. **OTRS** — 4.4/5 (96 reviews) — Fully-managed service management solution with ticketing, workflow automation \& notifications for ITSM, Customer Svc and Security.
    - [View profile](https://www.capterra.ca/software/127284/otrs)
    - [Compare vs ServiceWise](https://www.capterra.ca/compare/10140/127284/servicewise/vs/otrs)
11. **EcholoN** — 4.7/5 (35 reviews) — EcholoN as ITSM software covers all disciplines of ITIL-compliant IT service management. Customizable and expandable.
    - [View profile](https://www.capterra.ca/software/189744/echolon)
    - [Compare vs ServiceWise](https://www.capterra.ca/compare/10140/189744/servicewise/vs/echolon)
12. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
    - [View profile](https://www.capterra.ca/software/164283/zendesk)
    - [Compare vs ServiceWise](https://www.capterra.ca/compare/10140/164283/servicewise/vs/zendesk)
13. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking tool that helps manufacturing businesses automate quality control \& customer service processes on a unified interface.
    - [View profile](https://www.capterra.ca/software/16499/issuetrak)
    - [Compare vs ServiceWise](https://www.capterra.ca/compare/10140/16499/servicewise/vs/issuetrak)
14. **ChangeGear** — 4.0/5 (51 reviews) — ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester.
    - [View profile](https://www.capterra.ca/software/146239/changegear-itsm)
    - [Compare vs ServiceWise](https://www.capterra.ca/compare/10140/146239/servicewise/vs/changegear-itsm)
15. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
    - [View profile](https://www.capterra.ca/software/87908/teamsupport)
    - [Compare vs ServiceWise](https://www.capterra.ca/compare/10140/87908/servicewise/vs/teamsupport)

## Related Categories

- [IT Management Software](https://www.capterra.ca/directory/10001/it-management/software)
- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)
- [Issue Tracking Software](https://www.capterra.ca/directory/30675/issue-tracking/software)
- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)
- [IT Service Software](https://www.capterra.ca/directory/30672/it-service/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/10140/servicewise)
- [View Product Profile](https://www.capterra.ca/software/10140/servicewise)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10140/ServiceWise/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/10140/servicewise> |
| en-AU | <https://www.capterra.com.au/alternatives/10140/servicewise> |
| en-CA | <https://www.capterra.ca/alternatives/10140/servicewise> |
| en-GB | <https://www.capterra.co.uk/alternatives/10140/servicewise> |
| en-IE | <https://www.capterra.ie/alternatives/10140/servicewise> |
| en-IL | <https://www.capterra.co.il/alternatives/10140/servicewise> |
| en-IN | <https://www.capterra.in/alternatives/10140/servicewise> |
| en-NZ | <https://www.capterra.co.nz/alternatives/10140/servicewise> |
| en-SG | <https://www.capterra.com.sg/alternatives/10140/servicewise> |
| en-ZA | <https://www.capterra.co.za/alternatives/10140/servicewise> |
| fr | <https://www.capterra.fr/alternatives/10140/servicewise> |
| fr-BE | <https://fr.capterra.be/alternatives/10140/servicewise> |
| fr-CA | <https://fr.capterra.ca/alternatives/10140/servicewise> |
| fr-LU | <https://www.capterra.lu/alternatives/10140/servicewise> |
| pt | <https://www.capterra.com.br/alternatives/10140/servicewise> |
| pt-PT | <https://www.capterra.pt/alternatives/10140/servicewise> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ServiceWise","description":"Compare ServiceWise alternatives with our comprehensive list of software. Our filters and verified reviews for Canadian business users can help you find the best software for your organization.","url":"https://www.capterra.ca/alternatives/10140/servicewise","about":{"@id":"https://www.capterra.ca/alternatives/10140/servicewise#software"},"breadcrumb":{"@id":"https://www.capterra.ca/alternatives/10140/servicewise#breadcrumblist"},"@id":"https://www.capterra.ca/alternatives/10140/servicewise#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.capterra.ca/alternatives/10140/servicewise#software"},"isPartOf":{"@id":"https://www.capterra.ca/#website"},"publisher":{"@id":"https://www.capterra.ca/#organization"},"inLanguage":"en-CA"},{"name":"ServiceWise","url":"https://www.capterra.ca/software/10140/servicewise","@id":"https://www.capterra.ca/software/10140/servicewise#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":8},"offers":{"price":"20","@type":"Offer"}},{"@id":"https://www.capterra.ca/alternatives/10140/servicewise#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Management Software","position":2,"item":"/directory/10001/it-management/software","@type":"ListItem"},{"name":"ServiceWise","position":3,"item":"/software/10140/servicewise","@type":"ListItem"},{"name":"ServiceWise Alternatives","position":4,"item":"https://www.capterra.ca/alternatives/10140/servicewise","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Find best 15 ServiceWise Alternatives - Capterra Canada 2026","@context":"https://schema.org","@id":"https://www.capterra.ca/alternatives/10140/servicewise#itemlist","@type":"ItemList","itemListElement":[{"name":"Freshservice","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.ca/software/132997/freshservice","@type":"ListItem"},{"name":"SysAid","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.capterra.ca/software/107225/sysaid","@type":"ListItem"},{"name":"JIRA Service Management","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.ca/software/138769/jira-service-management","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.capterra.ca/software/129478/solarwinds-service-desk","@type":"ListItem"},{"name":"ServiceTonic","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0e7a4725-eda6-4e41-a27e-368c11425e63.png","url":"https://www.capterra.ca/software/112516/servicetonic","@type":"ListItem"},{"name":"Vivantio","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc04f5b4-44be-412f-ba12-dc99d38ab970.png","url":"https://www.capterra.ca/software/132880/vivantio","@type":"ListItem"},{"name":"C2","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8eaa9b7-1047-4993-8448-7c48563f05a9.png","url":"https://www.capterra.ca/software/135915/c2-atom","@type":"ListItem"},{"name":"InvGate Service Management","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4b5a87-913f-40c6-b18f-9f7fdae9c8bb.png","url":"https://www.capterra.ca/software/133392/service-desk","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.capterra.ca/software/179501/manageengine-service-desk-plus","@type":"ListItem"},{"name":"OTRS","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64b6e562-5d48-4ad9-b584-f5b7a212fbbb.png","url":"https://www.capterra.ca/software/127284/otrs","@type":"ListItem"},{"name":"EcholoN","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58abab0c-b11a-4396-9b01-55d6d01b2ab5.png","url":"https://www.capterra.ca/software/189744/echolon","@type":"ListItem"},{"name":"Zendesk Suite","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.ca/software/164283/zendesk","@type":"ListItem"},{"name":"Issuetrak","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.capterra.ca/software/16499/issuetrak","@type":"ListItem"},{"name":"ChangeGear","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1a76250-9dbf-46d6-8f2b-d6a8a5faabad.png","url":"https://www.capterra.ca/software/146239/changegear-itsm","@type":"ListItem"},{"name":"TeamSupport","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.capterra.ca/software/87908/teamsupport","@type":"ListItem"}],"numberOfItems":15}
</script>