---
description: Learn more about NovelVox Unified Agent Desktop pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: NovelVox Unified Agent Desktop Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [NovelVox Unified Agent Desktop](/software/1013067/novelvox-unified-agent-desktop) > [NovelVox Unified Agent Desktop Alternatives](https://www.capterra.ca/alternatives/1013067/novelvox-unified-agent-desktop)

# Alternatives to NovelVox Unified Agent Desktop

Canonical: https://www.capterra.ca/alternatives/1013067/novelvox-unified-agent-desktop

> Explore the top alternatives to NovelVox Unified Agent Desktop. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **DialedIn CCaaS** — 4.8/5 (324 reviews) — DialedIn call center software automates and optimizes operations with seamless integration and flexible pricing for every business.
   - [View profile](https://www.capterra.ca/software/29589/callcenternow)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.ca/compare/29589/1013067/callcenternow/vs/novelvox-unified-agent-desktop)
2. **Ringover** — 4.7/5 (871 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.ca/software/169627/ringover)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.ca/compare/169627/1013067/ringover/vs/novelvox-unified-agent-desktop)
3. **Convoso** — 4.5/5 (387 reviews) — Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today.
   - [View profile](https://www.capterra.ca/software/76768/cloud-predictive-dialer)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.ca/compare/76768/1013067/cloud-predictive-dialer/vs/novelvox-unified-agent-desktop)
4. **Readymode** — 4.6/5 (142 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.ca/software/136728/Readymode)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.ca/compare/136728/1013067/Readymode/vs/novelvox-unified-agent-desktop)
5. **LiveAgent** — 4.7/5 (1782 reviews) — Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.ca/software/102188/liveagent)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.ca/compare/102188/1013067/liveagent/vs/novelvox-unified-agent-desktop)
6. **Nextiva** — 4.6/5 (916 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
   - [View profile](https://www.capterra.ca/software/175788/nextiva)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.ca/compare/175788/1013067/nextiva/vs/novelvox-unified-agent-desktop)
7. **CallHippo** — 4.4/5 (681 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.ca/software/159578/callhippo)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.ca/compare/159578/1013067/callhippo/vs/novelvox-unified-agent-desktop)
8. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk offers a fully integrated call center built right into its support platform.
   - [View profile](https://www.capterra.ca/software/164283/zendesk)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.ca/compare/164283/1013067/zendesk/vs/novelvox-unified-agent-desktop)
9. **Wildix** — 4.7/5 (209 reviews) — Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.
   - [View profile](https://www.capterra.ca/software/218251/wildix)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.ca/compare/218251/1013067/wildix/vs/novelvox-unified-agent-desktop)
10. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy.
    - [View profile](https://www.capterra.ca/software/110588/calabrio-one-suite)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.ca/compare/110588/1013067/calabrio-one-suite/vs/novelvox-unified-agent-desktop)
11. **Amazon Connect** — 4.5/5 (93 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
    - [View profile](https://www.capterra.ca/software/1017140/amazon-connect)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.ca/compare/1013067/1017140/novelvox-unified-agent-desktop/vs/amazon-connect)
12. **Freshdesk** — 4.5/5 (3427 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
    - [View profile](https://www.capterra.ca/software/124981/freshdesk)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.ca/compare/124981/1013067/freshdesk/vs/novelvox-unified-agent-desktop)
13. **XCALLY** — 4.8/5 (130 reviews) — Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
    - [View profile](https://www.capterra.ca/software/136894/xcally)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.ca/compare/136894/1013067/xcally/vs/novelvox-unified-agent-desktop)
14. **Aircall** — 4.2/5 (460 reviews) — AI-powered call center software for customer-centric teams. Easily integrate with 250+ CRMs and other business tools to grow your busin
    - [View profile](https://www.capterra.ca/software/144486/aircall)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.ca/compare/144486/1013067/aircall/vs/novelvox-unified-agent-desktop)
15. **Gladly** — 4.8/5 (139 reviews) — Gladly unifies voice, IVR, and AI into one seamless platform built to modernize call centers and drive loyalty at scale.
    - [View profile](https://www.capterra.ca/software/156723/gladly)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.capterra.ca/compare/156723/1013067/gladly/vs/novelvox-unified-agent-desktop)

## Related Categories

- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)
- [Contact Center Software](https://www.capterra.ca/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.ca/alternatives/1013067/novelvox-unified-agent-desktop)
- [View Product Profile](https://www.capterra.ca/software/1013067/novelvox-unified-agent-desktop)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/230210/NovelVox-Unified-Agent-Desktop/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1013067/novelvox-unified-agent-desktop> |
| en-AU | <https://www.capterra.com.au/alternatives/1013067/novelvox-unified-agent-desktop> |
| en-CA | <https://www.capterra.ca/alternatives/1013067/novelvox-unified-agent-desktop> |
| en-GB | <https://www.capterra.co.uk/alternatives/1013067/novelvox-unified-agent-desktop> |
| en-IE | <https://www.capterra.ie/alternatives/1013067/novelvox-unified-agent-desktop> |
| en-IL | <https://www.capterra.co.il/alternatives/1013067/novelvox-unified-agent-desktop> |
| en-IN | <https://www.capterra.in/alternatives/1013067/novelvox-unified-agent-desktop> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1013067/novelvox-unified-agent-desktop> |
| en-SG | <https://www.capterra.com.sg/alternatives/1013067/novelvox-unified-agent-desktop> |
| en-ZA | <https://www.capterra.co.za/alternatives/1013067/novelvox-unified-agent-desktop> |
| fr | <https://www.capterra.fr/alternatives/1013067/novelvox-unified-agent-desktop> |
| fr-BE | <https://fr.capterra.be/alternatives/1013067/novelvox-unified-agent-desktop> |
| fr-CA | <https://fr.capterra.ca/alternatives/1013067/novelvox-unified-agent-desktop> |
| fr-LU | <https://www.capterra.lu/alternatives/1013067/novelvox-unified-agent-desktop> |
| ja | <https://www.capterra.jp/alternatives/1013067/novelvox-unified-agent-desktop> |

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